Return & Refund Policy

Last updated: February 21, 2026

At Clubkits, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

We accept returns for both:

• Defective products

• Non-defective products

Items must:

• Be in new condition

• Be returned within 30 days from the date of delivery

• Be returned in original packaging (if possible)

Returns requested after 30 days from delivery may not be accepted.

2. How to Start a Return

To initiate a return, please contact us at:

📧 Email: contact@clubkits.space
📞 Phone: +44 7478 088508

Please include:

• Your order number

• Your full name

• Reason for return

Our support team will provide return instructions.

3. Return Shipping

• Returns are handled by mail.

• A free return label is included in the package.

• There are no restocking fees.

If the return label is lost, please contact us for assistance before shipping the item.

4. Exchanges

We accept exchanges within the 30-day return window.

If you wish to exchange an item, please contact us to arrange the replacement.

5. Refunds

Once we receive and inspect your returned item:

• We will notify you of the approval status.

• Approved refunds will be processed within 30 days.

• Refunds will be issued to your original payment method.

Please note that your bank or payment provider may require additional time to post the refund to your account.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately. We will resolve the issue as quickly as possible at no additional cost to you.

7. Contact Information

Clubkits
📧 Email: contact@clubkits.space
📞 Phone: +44 7478 088508
📍 Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom